FREE 24HOUR DELIVERY ON ALL ORDERS
As a small family business with a dedicated workforce we are pleased to say that we are still able to dispatch products ordered through our website. We dispatch from our warehouse Monday – Friday. Orders placed after close of business on Friday are dispatched on Monday morning and until further notice we will be using a 24hour, rather than a 48hour, delivery service.
If you would like to talk to us about an order, please call on 0114 478 4784
When you buy something from us, we hope you love it. However if you change your mind please see the below.
If a faulty item is delivered to you; if it is not as you anticipated; or, if it is no longer required please contact us within 21 days to arrange for the return. The item must be returned within 30 days. If a return is being made because the item is not as anticipated or it is no longer required it must be returned in a sellable condition and in its original packaging.
If an item develops a fault at any time please contact us to discuss. Items without non-stick coating carry a lifetime guarantee and we will either replace or refund according to the customers’ requirements once the faulty good has been returned.
In order to contact us to arrange a return please email firstname.lastname@example.org or call 0114 478 4784.
We will email you a pre-paid returns slip which you will need to secure to the parcel. The parcel should be dropped off at a post office.
Our address is:
ProWare Kitchen (Returns)
C/O Faresco LTD
5 Churchill Way,
Sheffield 35a Business Park,