Delivery & Returns

Free Shipping on Orders Over £50.

 Christmas Deliveries:

Orders placed before midnight on Thursday 20 December will be dispatched on Friday 21 December for pre-Christmas delivery.

Orders placed after midday on 24 December will be processed on 28 December. 

If you have any queries or special requirements please call us on 0114 478 4784 or email us on and we will do our best to help. 


If a faulty item is delivered to you; if it is not as you anticipated; or, if it is no longer required please contact us within 21 days to arrange for the return. The item must be returned within 30 days. If a return is being made because the item is not as anticipated or it is no longer required it must be returned in a saleable condition and in its original packaging.

If an item develops a fault at any time please contact us to discuss. Items without non-stick coating carry a lifetime guarantee and we will either replace or refund according to the customers’ requirements once the faulty good has been returned.

In order to contact us to arrange a return please email or call 0114 478 4784.

We will email you a pre-paid returns slip which you will need to secure to the parcel. The parcel should be dropped off at a post office.

Our address is:

ProWare Kitchen (Returns)
C/O Faresco LTD
5 Churchill Way,
Sheffield 35a Business Park,
South Yorkshire,
S35 2PY