Delivery & Returns

Delivery

Free delivery on all orders is for a limited time only and will be delivered to UK mainland addresses within an estimated 3-5 working days.

Returns

Faulty Items

In the unlikely event that you receive a faulty item, please contact us at info@proware-kitchen.co.uk or by phone on 0114 478 4784 as soon as you notice the fault stating your order number and the nature of the fault.

Standard Returns

When you buy something from us, we hope you love it. However, if you change your mind within 30 days of purchase, please return your item to us including the following: 

  • Your reason(s) for return (written on the delivery note)
  • Unless an item is faulty, unwanted items must be returned in a re-saleable condition. Please therfore keep all original packaging and return the items in their original condition
  • Enclose the delivery note with the product, including your written reason for return, and package up securely
  • Please use original packaging if possible, but remove original labels
  • Please send your package using a secure or traceable method – such as Royal Mail Signed For keeping your proof of postage

Retruned good should be sent to:

ProWare Kitchen (Returns)
C/O Faresco LTD
Unit 5 Churchill Way
35A Business Park
Sheffield, S35 2PY