Delivery & Returns

Free Shipping and Easy Returns on all UK orders until 30 November 2018.

If a faulty item is delivered to you; if it is not as you anticipated; or, if it is no longer required please contact us within 21 days to arrange for the return. The item must be returned within 30 days. If a return is being made because the item is not as anticipated or it is no longer required it must be returned in a saleable condition and in its original packaging.

If an item develops a fault at any time please contact us to discuss. Items without non-stick coating carry a lifetime guarantee and we will either replace or refund according to the customers’ requirements once the faulty good has been returned.

In order to contact us to arrange a return please email or call 0114 478 4784.

We will email you a pre-paid returns slip which you will need to secure to the parcel. The parcel should be dropped off at a post office.

Our address is:

ProWare Kitchen (Returns)
C/O Faresco LTD
5 Churchill Way,
Sheffield 35a Business Park,
South Yorkshire,
S35 2PY